Head of Transformation Development

400072731

FULL_TIME

Managerial

Permanent

London Store Support Centre and Home, Sainsbury's Supermarkets Ltd 33 Charterhouse Street, London Greater London, EC1M 6HA

Competitive Plus Benefits

<p>At Argos, we’re a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation , you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world’s biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future.</p>

<p>Why join us</p><p>Joining Sainsbury's as the Head of Transformation Development in the Argos Strategy & Transformation department offers a unique opportunity to lead and shape major transformation initiatives in a multi-channel, customer-centric environment. As a key driver of change within a complex organisation, you will have the chance to translate strategic ambitions into tangible outcomes, collaborate with diverse stakeholders, and influence senior leaders to drive meaningful impact. With a focus on innovation, collaboration, and continuous growth, this role provides a platform to make a significant difference in delivering customer, colleague, and commercial success while fostering a culture of strategic thinking and operational excellence.</p><p>What you'll do</p><p>You'll be accountable for shaping and leading transformation programmes that align with the organisation's strategy and deliver meaningful outcomes for customers, colleagues, and commercial success. Your role will involve translating strategic ambitions into clear transformation propositions, setting standards for outcome-centric development, and leading complex problem-solving initiatives at an enterprise level. You will work closely with senior leaders to identify critical business challenges and opportunities, ensuring that initiatives are framed around clear outcomes and success measures, and progressing them through the right decision forums with clarity and pace. Your ability to bring clarity and momentum to ambiguous situations, influence diverse stakeholders, and drive impact, pace, and value creation will be crucial in driving successful transformation initiatives across the organisation.</p><p>Who you are</p><p>You're an experienced leader with a proven track record in driving major transformation and change initiatives within a complex organisation. With a deep understanding of retail, digital, and customer-facing transformation, you bring strategic thinking, operational discipline, and commercial acumen to shape and deliver high-quality transformation programmes aligned with business strategy. Your ability to navigate ambiguity, influence diverse stakeholders, and drive impactful outcomes underscores your role in setting the standards for outcome-centric transformation development and ensuring initiatives are set up for success from inception to delivery.<br> </p><div style="font-family: "Segoe UI"; font-size: 14px; font-style: normal; font-weight: 400; line-height: 20px;"><div class="___be36l80 fbotcpb fy77jfu f6dzj5z"><div class="fai-CopilotMessage r1f6yzd6 ___1fjo9g7 f1g2tzg5 fgct6un fy77jfu f2c7lf3" role="article" tabindex="0" aria-labelledby="copilot-message-r7h-title copilot-message-r7h" aria-setsize="2" aria-posinset="2" data-tabster="{"groupper":{"tabbability":2},"focusable":{}}" name="[object Object]"><div class="fai-CopilotMessage__content r1izxv8h ___7qar2c0 fcthzvy" dir="auto" id="copilot-message-r7h"><div><div dir="auto"><div class="___1vve6yh f22iagw f1vx9l62 f122n59 f3bhgqh f1mnxvew fly5x3f"><div class="___j4vmuw0 f22iagw f1vx9l62 f1869bpl fly5x3f fbc6vix"><div tabindex="-1" data-testid="loading-message"><div><div><div class="___1yop6mf f336tjw f9ijwd5 fz7g6wx fod5ikn f1s184ao" id="response-idr7f" data-testid="lastChatMessage"><div class="___1peis63 f22iagw f1063pyq f6jr5hl f1c88k3p"><div class="___4htdyp0 fz7g6wx fy77jfu"><div class="___1j4t0a1 f1lmfglv f1abmfm4" dir="auto" aria-hidden="false" data-testid="markdown-reply"><div class="___nfp7g60 f22iagw f1vx9l62 fkmyikg fk15e71 f1k953kz f137keqj f1rncccw f1stllg3 f1w4kmmc f1tric3v f10dk5ic fx8cdsv f16nlwsl f1eookvz fhjrts3 fqugt2f f18d18k8 f1v1vhmp f1hdmul3 f198vjnp f2dshw1 fjpjndq fnmj2pj ffrrb40 f1mon110 fhajzam fimndk6 fxv4dng fb1rn9k f59wlhv f1xmfh30 f18yf5o5 fmr6chf fw8qy2q ff161sd f1qr7t77 f1yyogn1 foogchg fp5872b f1tpb8gf f1hdgrc8 f1vatr43 frkxccd f9pdzkb f158oiaz ft5kggy f5l4ui7 f13j03li f18xdoka f8off4e f1go6zfc f128n2ra f1jpxw2j f1lwd9n0 fy0b8hm f1g2633v fx4kvgi fkvolse f1gxrt3a f1os76ua f1js9cnw f1g87ej0 freluf8 f1yggaq6 f2i3chp f1151osp florpoh f35kzfz ftp9m57 f1e288vi fz62hnz fixvuys f1nmofwh fc1c6mv f18a2er7 fhvkrdl fhxnn68 f1oce4bo fvhlfan f7tc0t0 f1ngf1n2 ffrzq6x f1yjiq2m f1aqdgql f1huvaf f10ij78l f1k94sa4 fkmfumq f1jvzkyl f1eu24ob f1xbfc1f fmf0lwf f107dsy8 f3w566c f4648sl f13zpkng f7unjfp f8p1rz fzu6h1w f1i1bi6h f1smo7hi f1sk1xod f1kgogdq f1gjktkp ft608jz f1o9wiiv fg3xr24 fhd155k f1b8gl2e fg4b9ou flb4lo fdicbfk fgwcyh1 f1jbds0d f1fb9uea f1stuka4 fcrtu6g fwqh0xn f11w66yg f6e0e65 f1vvgu0 f1607507 fgct6un f1ec1nbe fg3fpv7 f1m9bycv f1ntoah8 f1b694rt faql4r2 fpjuhzh fmavl6h f1d9bsk fmzhlt0 f145l92p fwkyaqm f129obh1 f19la9g f127w39w fr0ux9m fxhidck f1cu4h9j f1wnbo7v f1eueg4z fy9c24f f1h2o91j f1iw08fq f19n0e5"><h3>Essential Criteria</h3><ul><li><strong>Proven experience leading large-scale business transformation programmes</strong> in a complex organisation, with responsibility for developing and securing approval for multiple cross-functional initiatives delivering measurable customer, operational and commercial outcomes.</li><li><strong>Strong track record of building robust business cases and investment proposals</strong>, including defining benefits, financial outcomes, success measures and securing senior stakeholder or executive approval for significant investment decisions.</li><li><strong>Demonstrable experience leading enterprise-level problem solving and strategic development</strong>, using data, insight and evidence to identify opportunities, shape solutions and prioritise transformation portfolios.</li><li><strong>Experience influencing and aligning senior stakeholders at executive level</strong>, with the ability to present recommendations, challenge thinking and drive decision-making across multiple functions (e.g. Operations, Technology, Product, Finance and Strategy).</li><li><strong>Proven leadership experience developing high-performing transformation, strategy or change teams</strong>, including setting direction, coaching individuals and embedding effective transformation methodologies and governance.</li><li><strong>Demonstrable experience harnessing AI, automation or advanced digital technologies to enable business transformation</strong>, delivering measurable improvements in efficiency, customer experience, decision-making or organisational performance.</li></ul><p> </p><p>#LI-NR1</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

<p>We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 65% of salary (which may vary for Nectar360), depending on how we perform (in cash and shares).Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. You'll also receive a company car cash allowance unless you are going to travel 10,000 business miles in your role, then you'll be able to choose a car. And if you ever need it there is also an employee assistance programme.Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).</p>

2026-07-28 15:15:02

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Head of Transformation Development

Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Argos
Closing date: 11 August 2026
Requisition ID: 400072731

At Argos, we’re a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation , you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world’s biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future.

Why join us

Joining Sainsbury's as the Head of Transformation Development in the Argos Strategy & Transformation department offers a unique opportunity to lead and shape major transformation initiatives in a multi-channel, customer-centric environment. As a key driver of change within a complex organisation, you will have the chance to translate strategic ambitions into tangible outcomes, collaborate with diverse stakeholders, and influence senior leaders to drive meaningful impact. With a focus on innovation, collaboration, and continuous growth, this role provides a platform to make a significant difference in delivering customer, colleague, and commercial success while fostering a culture of strategic thinking and operational excellence.

What you'll do

You'll be accountable for shaping and leading transformation programmes that align with the organisation's strategy and deliver meaningful outcomes for customers, colleagues, and commercial success. Your role will involve translating strategic ambitions into clear transformation propositions, setting standards for outcome-centric development, and leading complex problem-solving initiatives at an enterprise level. You will work closely with senior leaders to identify critical business challenges and opportunities, ensuring that initiatives are framed around clear outcomes and success measures, and progressing them through the right decision forums with clarity and pace. Your ability to bring clarity and momentum to ambiguous situations, influence diverse stakeholders, and drive impact, pace, and value creation will be crucial in driving successful transformation initiatives across the organisation.

Who you are

You're an experienced leader with a proven track record in driving major transformation and change initiatives within a complex organisation. With a deep understanding of retail, digital, and customer-facing transformation, you bring strategic thinking, operational discipline, and commercial acumen to shape and deliver high-quality transformation programmes aligned with business strategy. Your ability to navigate ambiguity, influence diverse stakeholders, and drive impactful outcomes underscores your role in setting the standards for outcome-centric transformation development and ensuring initiatives are set up for success from inception to delivery.

Essential Criteria

Proven experience leading large-scale business transformation programmes in a complex organisation, with responsibility for developing and securing approval for multiple cross-functional initiatives delivering measurable customer, operational and commercial outcomes.
Strong track record of building robust business cases and investment proposals, including defining benefits, financial outcomes, success measures and securing senior stakeholder or executive approval for significant investment decisions.
Demonstrable experience leading enterprise-level problem solving and strategic development, using data, insight and evidence to identify opportunities, shape solutions and prioritise transformation portfolios.
Experience influencing and aligning senior stakeholders at executive level, with the ability to present recommendations, challenge thinking and drive decision-making across multiple functions (e.g. Operations, Technology, Product, Finance and Strategy).
Proven leadership experience developing high-performing transformation, strategy or change teams, including setting direction, coaching individuals and embedding effective transformation methodologies and governance.
Demonstrable experience harnessing AI, automation or advanced digital technologies to enable business transformation, delivering measurable improvements in efficiency, customer experience, decision-making or organisational performance.

#LI-NR1

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 65% of salary (which may vary for Nectar360), depending on how we perform (in cash and shares).Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. You'll also receive a company car cash allowance unless you are going to travel 10,000 business miles in your role, then you'll be able to choose a car. And if you ever need it there is also an employee assistance programme.Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

Head of Transformation Development

Salary: Competitive Plus Benefits Location: London Store Support Centre and Home, London, EC1M 6HA Contract type: Permanent Business area: Argos Closing date: 11 August 2026 Requisition ID: 400072731

Essential Criteria

Want to learn more about our teams?

Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Argos
Closing date: 11 August 2026
Requisition ID: 400072731