Seller Account Lead
Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Argos
Closing date: 27 July 2026
Requisition ID: 400060391
At Argos, we’re a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world’s biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future.
At Argos, our Marketplace is a growing part of how we bring more choice, value and convenience to customers. As the platform continues to expand, the success of our sellers plays a critical role in delivering a great customer experience and driving commercial growth.
The Seller Account Lead sits at the heart of that. Working across a diverse portfolio of Marketplace partners, the role focuses on building strong relationships, improving seller performance and helping partners unlock their full potential on the platform. Combining commercial insight with operational excellence, it plays an important role in ensuring sellers are set up for success while supporting the wider growth ambitions of the Marketplace.
Working closely with teams across Seller Onboarding, Customer Service, Retail Media and Commercial, the role provides support, challenge and guidance to sellers, helping them navigate opportunities, resolve issues and improve performance. From analysing trading trends and identifying growth opportunities to enhancing seller engagement and driving operational improvements, there is plenty of variety and exposure across the Marketplace ecosystem.
It is a fast-paced role with a strong focus on relationship building, problem-solving and influencing outcomes. A great opportunity for someone who enjoys working with partners, using insight to drive decisions and making a visible impact on a growing part of the business.
What You'll Do
The focus of the role is on driving the health, performance and growth of the Marketplace seller base. Working closely with a portfolio of sellers, you'll help improve commercial performance, operational standards and customer outcomes while supporting the delivery of wider Marketplace objectives.
Through regular engagement with sellers and analysis of trading performance, you'll identify opportunities for growth, spot emerging risks and recommend actions that drive improvement. You'll also work collaboratively with internal teams to ensure sellers receive the support they need, while helping to shape initiatives that enhance the seller experience and contribute to the continued growth of the Marketplace.
Alongside managing day-to-day seller activity, you'll play a key role in identifying process improvements, driving participation in commercial initiatives and ensuring high standards of compliance, service and operational performance are maintained across the platform.
Who You Are
A commercially minded relationship builder who enjoys working with partners, influencing outcomes and delivering great customer experiences. Comfortable balancing commercial objectives with operational performance, using data and insight to understand opportunities, solve problems and support decision-making.
Naturally collaborative, organised and proactive, with the ability to build credibility with a range of stakeholders and manage multiple priorities in a fast-moving environment. Someone who enjoys working through complexity, taking ownership and finding practical solutions that deliver results.
Essential Criteria
- Experience in account management, partner management, commercial support, operations or a similar role.
- Understanding of marketplace dynamics, retail or eCommerce environments.
- Strong analytical skills with the ability to interpret data and create actionable recommendations.
- Excellent communication skills, both written and verbal.
- Ability to build rapport and trusted relationships with external partners.
- Good understanding of fulfilment, delivery, customer service or catalogue onboarding processes.
- Highly organised with the ability to manage multiple priorities simultaneously.
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
