About the team <p>Nectar360 is on a mission to be the UK’s most powerful insight and data-led media services agency, creating valuable relationships between the UK’s favourite brands and their customers.&nbsp; Digital is a key and fast-growing part of that vision, with significant investment behind our Digital Trading Platform (DTP) and Ecommerce Media Platform (EMP) to help brands plan, activate, target and measure campaigns using Nectar’s powerful data assets across channels including display, social and TV.&nbsp; You’ll join one of the most dynamic areas of the business, helping to drive meaningful growth and deliver brilliant client outcomes.&nbsp;</p>More about the role <p>As Digital Client Director, you’ll take ownership of our Omnicom Agency Hub, with the ambition of identifying strategic partners to pursue for long-term spend partnerships.&nbsp; Reporting into the Digital Commercial Director, you’ll lead the management and delivery of digital media clients and campaigns across DTP and EMP, while taking end-to-end ownership of a defined agency patch.&nbsp; You’ll also support and develop the hub team (2 members, including 1 direct report), ensuring we operate with pace, clarity and great client service.&nbsp;</p> <p>Day-to-day, you’ll act as the connector between our Agency Sales Team and in-house Client Services Team to enable joined-up planning and smooth execution.&nbsp; You’ll work cross-functionally in a matrix environment—partnering with analytics, digital trading, planning, the wider digital team and client services—to shape solutions that meet client needs and keep our proposition market-leading in both technology and service.&nbsp; Alongside this, you’ll contribute to significant revenue growth for DTP and EMP, own financial accuracy for client-direct DTP activity with the Client Services team, and work with Finance to resolve and track billing errors.&nbsp; You’ll also train and upskill Nectar360 colleagues and clients on DTP and EMP to build capability and deepen adoption.&nbsp;</p>More about you <p>You bring demonstrable experience managing digital media and advertising revenue, with the ability to run multiple campaigns and clients in parallel while keeping delivery quality and commercial outcomes on track.&nbsp; You’re confident influencing senior stakeholders—both internally across Nectar360 and the wider Sainsbury’s business, and externally with agencies and clients—to inspire commitment and investment in our digital platforms.&nbsp;</p> <p>You’ll have broad knowledge of the digital media landscape (including programmatic and direct buying, DMPs and media evaluation), paired with strong analytical and numerical skills to support decision-making and performance discussions.&nbsp; Clear written and verbal communication is essential, as is comfort working in a fast-moving, high-expectation environment.&nbsp; Experience with FMCG and/or retail clients is advantageous, and you’ll operate with integrity and personal accountability in a matrix organisation.&nbsp;</p>Essential criteria <ul> <li>Demonstrable ownership of digital media client delivery and commercial performance (e.g., revenue, margin, pipeline or forecast) across a portfolio of accounts.&nbsp;</li> <li>Demonstrable working knowledge of digital media buying and measurement, including programmatic and/or direct buying, and media evaluation approaches.&nbsp;</li> <li>Proven ability to lead cross-functional planning and execution across multiple stakeholders (e.g., trading, analytics, planning, client services) to deliver against agreed client outcomes.&nbsp;</li> <li>Proven ability to manage financial accuracy in campaign delivery (e.g., billing validation, issue resolution with Finance, and ongoing tracking of errors).&nbsp;</li> <li>Proven ability to develop client capability through structured training or enablement on digital products/platforms.&nbsp;</li> </ul> <p>#LI-DN1</p>