<p><strong>Lead Digital Analyst – Marketplace Analytics – Hybrid Working</strong></p> <p><strong>Why Join Us</strong></p> <p>At Argos, data is one of the most important parts of how we operate, innovate and serve our customers; our Data & Analytics Team ambition is to build the most technically‑advanced, commercial and impactful capability in the industry, powering our Next‑Level Strategy and helping to create an AI‑powered Argos, enabling More Argos, More Often through Inspiring Choice, Always Great Value and Supercharging our Digital Capabilities.</p> <p>The role holder will be responsible for providing comprehensive deep-dive Marketplace Analytics and Insights by analysing the performance and impact of the Marketplace proposition across our Digital Channels, including, but not limited to, measuring Marketplace KPIs, understanding any impact on Argos owned products and the key drivers, highlighting any areas of friction across the Customer Experience and identifying opportunities to optimise the proposition.</p> <p><strong>What You’ll Do</strong></p> <ul> <li>Performing deep-dive, Digital data-led analysis of Argos Digital Channel performance, focusing primarily on the Marketplace proposition to generate insights and informing our stakeholders of Campaign, Commercial and Customer Experience optimisation opportunities.</li> <li>Supporting the Analytics Manager - Marketplace Analytics by: <ul> <li>Acting as a D&A Digital Analytics subject matter expert across Argos Digital Channels to ensure business partners have the right analytics and insights to make decisions on change across our Digital Channels.</li> <li>Effective management and prioritisation of D&A Use Cases to ensure on-time and high-quality delivery.</li> </ul></li> <li>Act as part of a cohesive Digital & Customer Analytics team by collaborating with and supporting the wider eCommerce, Digital Product Analytics and Marketplace Analytics team; providing a complete and accurate analysis of our end-to-end Customer Journey and Digital Channel performance.</li> <li>Triage and assessment of D&A Use Cases to clearly understand the ask, providing subject matter expert input to guide the correct Data and Analytics approach to deliver the requirements.</li> <li>Effective stakeholder management across multiple teams and levels, up to senior leadership.</li> <li>Acting as a central point of contact between Business and Technical teams to guide Data and Analytics requirement definition and implementation across the Product Design lifecycle.</li> <li>Identification of new ways to improve and optimise existing ways of working through automation and optimisation, including research into emerging technologies.</li> </ul> <p><strong>What I Need To Know</strong></p> <ul> <li>You must have extensive experience in Digital Analytics and Insight Generation across Marketplace propositions and solutions in a Digital Retail Click-and-Collect environment.</li> <li>You are an expert in Data storytelling, turning complex and technical Analytics terminology into clear, unambiguous and engaging business direction.</li> <li>Extensive experience analysing data and multiple‑source datasets to generate actionable insights from large, complex data environments.</li> <li>You have Digital Analytics expertise using Adobe Analytics, GA4, Adobe Target, Heap or similar analytics tools.</li> <li>Expert knowledge of Digital data technologies and solutions across the data lifecycle—from data collection, definition and processing to enrichment, storage and visualisation.</li> <li>Proven ability to influence and manage senior stakeholders across multiple workstreams in a complex retail, omnichannel or digital environment.</li> <li>Experience acting as a subject matter expert within a Data and Analytics function and broader business, providing consultancy and direction on Digital and Customer analytics.</li> <li>Strong background in translating ambiguous business questions into data use cases, measurement frameworks and KPIs, with the ability to define clear success measures.</li> <li>Experience managing, mentoring and upskilling direct reports and peers in Data & Analytics processes, tooling and best‑practice.</li> <li>Experience creating programme‑level reporting, executive dashboards or senior‑level progress updates.</li> <li>Knowledge or hands‑on experience with SQL, Python, Power BI, and familiarity with Snowflake, AWS or similar cloud data technologies.</li> </ul> <p><strong>Essential Criteria</strong></p> <ul> <li>Extensive experience in Digital Analytics and Insight Generation across Marketplace propositions and solutions in a Digital Retail Click-and-Collect environment.</li> <li>Demonstratable expertise in Data Story telling and Adobe Analytics, GA4, Adobe Target, Heap or similar analytics tools.</li> <li>Extensive experience analysing data and multiple‑source datasets to generate actionable insights from large, complex data environments.</li> <li>Proven ability to influence and manage senior stakeholders across multiple workstreams in a complex retail, omnichannel or digital environment.</li> <li>Knowledge or hands‑on experience with SQL, Python, Power BI, and familiarity with Snowflake, AWS or similar cloud data technologies.</li> </ul>