Skills Specialist
Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Argos
Closing date: 03 April 2026
Requisition ID: 400052734
Why join us
Joining Argos as a Skills Specialist within the People division offers a unique opportunity to shape and lead the development of crucial retail skills that drive operational excellence across our workforce. Working closely with senior stakeholders and subject matter experts, you will play a pivotal role in defining and managing the skills development strategy, contributing to the continuous improvement and impact of our learning solutions. With a focus on creating a high-quality, scalable learning environment, this role provides a platform for professional growth, collaboration, and innovation in a dynamic and supportive organisation that values long-term sustainable outcomes and continuous improvement.
What you'll do
As a Skills Specialist at Argos within the People division, you will play a pivotal role in consulting, defining, and managing skills development across the Argos workforce. Working closely with the People Partnering team and a Learning Architect, you will collaborate with senior business stakeholders and subject matter specialists to establish a robust and scalable skills-based learning offer that drives operational excellence. Your responsibilities will include leading communities of expertise, managing the core curriculum, identifying and addressing skills gaps, coaching team members, defining skills assessments, and ensuring all learning solutions are quantifiable and deliver a return for the business. Success in this role will be measured by the uptake, effectiveness, and impact of the learning offer, stakeholder satisfaction, and continuous improvement.
Who you are
As a Skills Specialist within the Argos People division, you are an experienced learning professional with a strategic mindset, proven ability to influence stakeholders, and a strong track record of defining and delivering skills development frameworks aligned with business objectives. Your commercial acumen, project management skills, and data-driven mindset enable you to diagnose skills gaps, design impactful learning solutions, and measure their effectiveness to drive continuous improvement. With excellent relationship management and communication skills, coupled with a collaborative and problem-solving mindset, you thrive in a fast-paced retail environment and are dedicated to delivering sustainable learning outcomes that positively impact the organisation.
Essential Criteria
- Demonstrable experience of defining, implementing and evaluating skills or capability frameworks aligned to business objectives.
- Proven ability to consult with and influence senior stakeholders, using diagnostic approaches to identify root causes of skills or performance gaps.
- Evidence of owning or managing a learning curriculum or learning product, including prioritisation, governance and ongoing review.
- Demonstrable use of qualitative and quantitative data to assess learning effectiveness, measure impact and inform recommendations.
- Experience collaborating with multiple stakeholders, including subject matter experts and external providers, to deliver scalable learning solutions.
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme.Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
